2303 Privacy Policy — How We Keep Your Information Safe

When you register on 2303, we collect the personal details you provide during sign-up, including your full name, date of birth, email address, and mobile number. If you are required to complete identity verification, we may also collect a copy of a government-issued ID and a selfie for verification purposes. During your regular use of the platform, we automatically collect technical data such as your device type, browser version, IP address, and session activity logs. Payment-related information — including transaction amounts, timestamps, and the payment method type — is recorded as part of our financial compliance obligations. We also collect information you provide when you contact our support team, including the content of your messages and any attachments you send. All data is collected for the specific, legitimate purposes described in this policy and is not retained longer than necessary to fulfil those purposes. Players in the Philippines have the right to know exactly what data is held about them, and we are committed to being fully transparent about our collection practices.

Your personal data is used primarily to create and manage your player account and to verify your identity in compliance with applicable regulations. We use your transaction data to process deposits and withdrawals accurately and to detect any unusual or potentially fraudulent activity on your account. Platform usage data helps us understand how players interact with sports betting, casino-style games, and jackpot titles so we can improve the experience over time. If you have opted in to communications, we may use your contact details to send account-related notifications, platform updates, or relevant information about features available to players in the Philippines. We do not use your data to make automated decisions that significantly affect your account without human oversight. Data collected during identity verification is used solely for compliance and account security — it is not used for marketing or profiling. Every use of your data is proportionate to the purpose for which it was collected, and we review our data practices regularly to ensure they remain appropriate.

2303 does not sell, rent, or trade your personal information to any third party under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform — for example, payment processors, identity verification partners, and hosting providers — but only to the extent necessary for those services to function. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable data protection standards. We may disclose your information if required to do so by Philippine law, a court order, or a legitimate request from a government or regulatory authority. In the event that 2303 undergoes a business restructuring or change of ownership, your data may be transferred as part of that process, and you will be notified in advance where legally required. We do not share your personal information with other players on the platform or make it publicly accessible. Your data is treated as strictly confidential and is only ever disclosed in the limited circumstances described above.

We apply industry-standard technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. All data transmitted between your device and the 2303 platform is encrypted using secure protocols, ensuring that your information cannot be intercepted during transfer. Access to player data within our systems is strictly limited to authorised personnel who need it to perform their job functions — all staff with data access are bound by confidentiality obligations. We conduct regular internal reviews of our data security practices and update our safeguards in response to emerging threats and evolving best practices. Our payment processing infrastructure is designed to minimise the storage of sensitive financial data on our own systems. In the unlikely event of a data security incident that affects your personal information, we will take immediate action to contain the situation and notify affected players as required by applicable regulations. Protecting the privacy and security of our players across the Philippines is a core operational priority for 2303, and we take that responsibility seriously.

As a registered player on 2303, you have the right to request access to the personal data we hold about you at any time, and we will respond to such requests within a reasonable timeframe. If any of the information we hold is inaccurate or out of date, you have the right to ask us to correct it, and we will update your records promptly. You may also request the deletion of your personal data in certain circumstances — for example, if you close your account and there is no longer a legal or compliance reason for us to retain it. If you wish to object to or restrict how we process your data for certain purposes, you can raise this with our support team and we will consider your request in line with applicable data protection obligations. You have the right to receive a copy of the data you have provided to us in a structured, commonly used format if you wish to transfer it elsewhere. To exercise any of these rights, please contact our support team using the details provided in the footer of this page. We are committed to responding to all data rights requests fairly, promptly, and without unnecessary barriers.

We retain your personal data for as long as your account remains active and for such additional period as may be required by law or for legitimate business purposes such as resolving disputes and maintaining financial records. When your account is closed, we will begin the process of securely deleting or anonymising data that is no longer needed, subject to any applicable legal retention requirements. The 2303 platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and gather anonymised analytics that help us improve platform performance. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to support a smoother return experience. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect some platform functionality. We do not use cookies to track your behaviour across unrelated third-party websites. Our cookie practices are designed to be as privacy-friendly as possible while still delivering a reliable, responsive platform experience to players throughout the Philippines.

2303 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations in the Philippines. When we make material changes, the updated policy will be published on this page with a revised effective date, and registered players may be notified through their account contact details where appropriate. We encourage you to review this page periodically so that you remain informed about how your data is being handled. Your continued use of the platform after an updated policy has been posted constitutes your acceptance of the revised terms. If you disagree with any change to this policy, you should stop using the platform and contact our support team to discuss your options. We are committed to maintaining a clear, honest, and accessible privacy notice at all times. Questions about this policy or our data practices can be directed to our support team at the contact details shown in the footer of this page.